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Service Guidelines

"WiFi GO" service provides free wireless Internet connectivity to Macao citizens and visitors. Users will be able to connect to "WiFi GO" and enjoy free wireless Internet connectivity with an IEEE 802.11 b/g/n/ac standard device at "WiFi GO" service locations.

 

Service hour

Selected hotspots provide 24-hour service, while other hotspots provide service daily from 8:00am to 1:00am of the following day (Service hours will be determined by the opening hours of the locations)

 

Login procedures

1. Locate yourself within the service coverage area in a "WiFi GO" location.

2. Activate your mobile device that supports IEEE 802.11 b/g/n/ac standard.

3. Establish your Wi-Fi connection.

4. If using the encrypted service (WPA2):

  • Select the network name (SSID) "wifigo-s" and press "Connect";
  • Enter the username "wifigo" and the password "wifigo";
  • Launch the browser and accept the "Terms of Use and Disclaimer";
  • Commence browsing the Internet.

5. If using the unencrypted service:

  • Select the network name (SSID) "wifigo" or "FreeWiFi.MO by WiFiGO" and press "Connect";
  • Launch the browser and accept the "Terms of Use and Disclaimer";
  • Commence browsing the Internet.

 

Security and Privacy Protection

When using unencrypted connections, information transmission is unencrypted and unprotected. You are advised to use encrypted connections whenever possible. For more details on the use of encrypted connections, please refer to the section "How To Connect".

 

Websites or services being filtered

The "WiFi GO" service shall filter websites containing sexually explicit, obscene material or gambling, in order to prevent users from accessing such websites via the "WiFi GO" service.

 

Connection bandwidth and time limit

To ensure effective and reasonable service quality, as well as fair usage for all users, we have set the following bandwidth and time limit.

Bandwidth: Each user can enjoy a maximum of 3Mbps downstream and 2Mbps upstream access speed. However, the actual connection speed will depend on the number of concurrent users as well as the user’s reception signal strength.

Time limit: If the user’s connection time is over 45 minutes, the service will be disconnected. However, if there is an available connection, the user may reconnect and continue to use the service.

Service Guidelines

"WiFi GO" service provides free wireless Internet connectivity to Macao citizens and visitors. Users will be able to connect to "WiFi GO" and enjoy free wireless Internet connectivity with an IEEE 802.11 b/g/n/ac standard device at "WiFi GO" service locations.

 

Service hour

Selected hotspots provide 24-hour service, while other hotspots provide service daily from 8:00am to 1:00am of the following day (Service hours will be determined by the opening hours of the locations)

 

Login procedures

1. Locate yourself within the service coverage area in a "WiFi GO" location.

2. Activate your mobile device that supports IEEE 802.11 b/g/n/ac standard.

3. Establish your Wi-Fi connection.

4. If using the encrypted service (WPA2):

  • Select the network name (SSID) "wifigo-s" and press "Connect";
  • Enter the username "wifigo" and the password "wifigo";
  • Launch the browser and accept the "Terms of Use and Disclaimer";
  • Commence browsing the Internet.

5. If using the unencrypted service:

  • Select the network name (SSID) "wifigo" or "FreeWiFi.MO by WiFiGO" and press "Connect";
  • Launch the browser and accept the "Terms of Use and Disclaimer";
  • Commence browsing the Internet.

 

Security and Privacy Protection

When using unencrypted connections, information transmission is unencrypted and unprotected. You are advised to use encrypted connections whenever possible. For more details on the use of encrypted connections, please refer to the section "How To Connect".

 

Websites or services being filtered

The "WiFi GO" service shall filter websites containing sexually explicit, obscene material or gambling, in order to prevent users from accessing such websites via the "WiFi GO" service.

 

Connection bandwidth and time limit

To ensure effective and reasonable service quality, as well as fair usage for all users, we have set the following bandwidth and time limit.

Bandwidth: Each user can enjoy a maximum of 3Mbps downstream and 2Mbps upstream access speed. However, the actual connection speed will depend on the number of concurrent users as well as the user’s reception signal strength.

Time limit: If the user’s connection time is over 45 minutes, the service will be disconnected. However, if there is an available connection, the user may reconnect and continue to use the service.

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Last Modified Date: 17/04/2018